Product Information
We make every effort to ensure that all product descriptions, images, and prices are accurate. However, minor variations in color, design, or packaging may occur. We reserve the right to modify product details or discontinue products without prior notice.
Orders and Acceptance
When you place an order, you will receive a confirmation email acknowledging your request. This does not constitute acceptance of your order. We reserve the right to refuse or cancel any order due to stock availability, pricing errors, or other circumstances.
Pricing and Payment
All prices displayed on our website are in the currency shown at checkout. Tentralis operates on a cash-on-delivery basis only. Payment must be made in full upon delivery of your order.
Shipping and Delivery
We ship worldwide and aim to deliver orders within the estimated time frames. However, delivery times may vary depending on location and unforeseen circumstances. We are not liable for delays beyond our control.
Returns and Refunds
Our Returns and Refund Policy outlines the process and eligibility for returning items. Only products in unused, original condition are eligible for return, subject to inspection.
User Responsibilities
You agree to provide accurate and complete information when placing orders and to refrain from using our website for fraudulent or unlawful activities.
Limitation of Liability
Tentralis shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our liability is limited to the purchase price of the product in question.
Intellectual Property
All content on our website, including text, images, graphics, and logos, is the property of Tentralis and is protected by intellectual property laws. You may not use, copy, or reproduce our content without prior written consent.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at [email protected].