At Tentralis, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect personal details such as your name, email address, phone number, shipping address, and other relevant information necessary for processing and delivering your order. We may also collect non-personal information such as your IP address, device type, and browsing activity to help improve our services.
How We Use Your Information
We use your information to process and deliver your orders, communicate with you regarding your purchases, respond to inquiries, and enhance your shopping experience. Your information may also be used for administrative purposes, internal record keeping, and to send important updates or promotional offers.
Order Processing and Payment
Tentralis operates on a cash-on-delivery basis only. We will collect necessary details to fulfill your orders and coordinate delivery. Your personal data is used solely for these purposes and will not be sold or shared without your consent, except as required by law.
Data Protection
We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. While we strive to protect your data, no method of transmission or storage is 100% secure.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your details only with trusted service providers involved in processing your order, such as delivery partners, and only for the purpose of completing the transaction.
Opt-Out Instructions
If you no longer wish to receive promotional communications from us, you may opt-out at any time by emailing us at [email protected] with the subject line “Opt-Out Request.” Once we receive your request, we will remove your email from our promotional mailing list. Please note that you may still receive order-related communications necessary for processing and delivering your purchases.
Your Rights
You have the right to request access to the personal information we hold about you, request corrections, or request deletion of your data, subject to applicable laws. To exercise these rights, contact us at [email protected].
Changes to This Privacy Policy
Tentralis may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest updates.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at [email protected].